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Our Customer Care Team

Cari CXP


Customer Experience Lead

Cari Ruiz is the Customer Experience Team Lead at Brentwood Home, she resides in Georgia with her husband of two years and their Doberman Pinscher. She loves spending her days at the lake and nights by the bonfire with friends and family, playing chef in the kitchen, and traveling to warm, tropical destinations. Her background in the medical industry has given her a better understanding on what being compassionate, kind, and encouraging truly means. She uses these traits daily to guide her team and to provide each customer with the most memorable customer experience possible.

Savana CXP


Customer Experience

Savanna is a mother of two living in California. When she’s not working, some of her favorite things to do are spend time with her husband and daughters and cook healthy food. She is passionate about clean eating, clean products and altogether clean living!

Alison CXP


Customer Experience

Ali grew up with her toes in the sand in a sleepy beach town in Florida. She and her husband love spending time outdoors exploring their new home in Asheville, NC. If Ali is not hiking or cuddling with her dog, you can find her on her yoga mat.

Lukas CXP


Customer Experience

Lukas enjoys combining his love for film photography and writing into photo essays. He has a website for his film photography. He enjoys rock climbing but tends to stick to boulders, as he quickly forgets the essential knots for tying ropes. As a drum and guitar player, he likes to think that in another life he would have been in a band.

Alexis CXP


Customer Experience

Alexis is a very active, outgoing person who enjoys working out and attending sporting events! She grew up on the East Coast and graduated from the University of Virginia, where she played Women’s College Soccer. Alexis is always up for an adventure and loves traveling to new places, trying new food, and living in the moment! Her happy place is near the water

Courtney CXP


Customer Experience

Courtney comes to us with 10 years experience in Customer Service. She absolutely loves problem solving and helping others! Courtney, her husband, and their 4 fur babies have lived in the Asheville, NC Area for 8years now. They wouldn’t trade their life here for the world! They are huge foodies and love anything outdoors. When the family is not outside or in a food sleep coma, Courtney can be found reading a supernatural fiction novel or mixing essential oil potions!

Judith CXP


Customer Experience

Judith is a newly converted morning person who hails from Southern California. If she’s not reading up on mythology you might bump into her while on leisurely nature walks—the forest is truly full of mystery. She enjoys exploring and meeting new people. Planning trips is just as, if not more, fun as the actual trip.

Jamie CXP


Customer Experience

When Jamie isn’t creating exceptional customer experiences she is usually outside backpacking, hiking, kayaking or gardening. A lover of nature she is passionate about plant medicine and the environment, and when she’s not outside you can almost always find her with a book in hand. She loves to travel and go on adventures with her fiancee, but the love of her life is her Boston Terrier Rocco!

Laura CXP


Customer Experience

Laura, a California native, found her home in a beautiful valley surrounded by mountains and orange blossoms. As a mother of two and wife to a firefighter, she knows best how to keep a peaceful balance in her life and this sense of peace is felt in every interaction she has. When she’s not immersed in the world of mattresses, she’s drinking Kombucha, soaking up the sun, and spending time with her family.

Adia CXP


Customer Experience

Adia is from sunny Los Angeles. She’s a voracious reader, handicrafter and loves traveling the world. She’s also big fan of all vegan cuisine! Adia graduated from UCLA with a degree in English and is also multilingual. She is an empath and channels this in her work—providing the best customer experience possible. Ask her about her cat Moose and his burgeoning leashing skills!

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